تعلّم، العب،
وانبسط مع بلوم

TERMS OF USE

Bloom Educational Platform ("the Platform"), owned by Anan Al-Ufuq Administrative Office Establishment, registered under Unified National Number (7039305144), provides electronic educational services directed at primary school students. These Terms of Use ("Terms and Conditions") constitute a legally binding agreement between the Platform and the User who visits the Platform, creates an account thereon, or avails of its services. The User's access to, use of, or registration on the Platform shall constitute express acceptance of these Terms and Conditions and the Privacy Policy.

1. DEFINITIONS:

   1. For the purposes of these Terms and Conditions, the following words and expressions — wherever they appear herein — shall have the meanings ascribed to each of them below, unless the context otherwise requires:

      1. User: Any person accessing the Platform in the capacity of a student, subscriber, instructor, visitor, or legal guardian.

      2. Student: A user registered under a student account.

      3. Subscriber: A user who has purchased or activated a subscription to a service, course, or educational program, whether on a free or paid basis.

      4. Subscription: The right of access to a service, course, or educational program through the Platform, following the purchase or activation of a subscription by the User in accordance with these Terms and Conditions.

      5. Legal Guardian: The person legally authorized to register on behalf of the student, user, or subscriber.

      6. Instructor: A teacher, trainer, or educational content provider on the Platform using an instructor account.

      7. Educational Content: All videos, files, texts, assessments, assignments, and educational materials published on the Platform.

      8. Account: The User's personal electronic account on the Platform.

      9. Services: All educational services, products, and features provided through the Platform.

2. ELIGIBILITY:

   1. Eligibility to use the Platform is subject to the following conditions:

      1. The User must possess the legal capacity required to enter into these Terms and Conditions and to use the Platform.

      2. If the User is a minor, registration and use of the Platform shall be conducted by or with the statutory consent of the legal guardian.

      3. Use of the Platform must not contravene the laws and regulations in force in the Kingdom of Saudi Arabia.

      4. The User shall be liable for all activities conducted through their account resulting from their negligence in securing or disclosing their login credentials.

3. USER REPRESENTATIONS:

   1. The User represents and warrants the accuracy, correctness, and completeness of the data provided upon registration, and undertakes to update such data upon any change thereto.

   2. The User represents and warrants that they possess the legal and statutory capacity to enter into these Terms and Conditions and to use the Platform's services.

   3. The User represents and warrants that they have reviewed, understood, and accepted these Terms and Conditions and the Privacy Policy prior to using the Platform or availing of its services.

4. ACCOUNT CREATION:

   1. The User undertakes to:

      1. Maintain the confidentiality of their account login credentials and refrain from enabling any other person to use them.

      2. Assume full responsibility for all activities and actions conducted through their account.

      3. Refrain from sharing, selling, transferring, or enabling third parties to use their account.

      4. Notify the Platform immediately upon suspecting the loss, breach, or misuse of their account or login credentials.

   2. The Platform reserves the right to suspend or terminate a user’s account in the event of a violation of these Terms and Conditions or suspicion of unauthorized use.

5. EDUCATIONAL SERVICES:

   1. The Platform provides the following educational services:

      1. Animated visual content explaining lessons in a simple and engaging manner.

      2. Content tailored to each grade level in a manner appropriate to the student's level and abilities.

      3. An immersive educational experience designed to encourage students to continue learning and exploration.

      4. A simple and intuitive interface suitable for both children and their guardians.

6. SUBSCRIPTIONS:

   1. Prior to the completion of a subscription, the Platform shall provide a clear description of the service, its duration, the total price inclusive of taxes and any applicable fees, as well as the subscription terms and refund policy, in a manner that allows the User to review and retain a copy thereof prior to payment.

   2. All displayed prices are final and inclusive of Value Added Tax (15%).

   3. The Platform may modify prices in the future without affecting subscriptions purchased prior to such modification.

   4. The Platform may offer free trial periods, promotional offers, or discounts subject to the terms announced by the Platform.

   5. The Platform reserves the right to modify, suspend, or cancel any offer, discount, or free trial period at its sole discretion.

   6. Invoices and proof of payment shall be issued electronically in accordance with the laws and regulations in force in the Kingdom of Saudi Arabia.

   7. The User bears responsibility for verifying the accuracy of payment details prior to completing the transaction.

   8. Where a subscription is subject to automatic renewal, the Platform shall disclose this clearly prior to purchase, notify the User in advance of each renewal with sufficient notice, and enable the User to cancel the renewal with ease and without restriction.

7. INDEMNIFICATION:

   1. The User undertakes to indemnify the Platform for direct damages arising from the User's proven violation of these Terms and Conditions or applicable laws and regulations, limited to damages actually caused, resulting from the following:

      1. Use of the account in a manner that contravenes applicable laws and regulations. Such indemnification shall not extend to indirect damage.

      2. Use of the account in a manner that violates the laws and regulations in force in the Kingdom of Saudi Arabia by any means.

8. CANCELLATION AND REFUND POLICY:

   1. Cancellation and refund requests shall be governed by the provisions of the E-Commerce Law and its Implementing Regulations in force in the Kingdom of Saudi Arabia.

   2. The User shall be entitled to rescind the contract and obtain a refund of the amount paid within seven (7) days following the date of the service contract, provided that the User has not used the service, accessed the educational content, or benefited therefrom, unless the service falls within the categories for which rescission is not permitted pursuant to Article 13(2) of the E-Commerce Law and its Implementing Regulations.

   3. The User bears responsibility for ensuring the suitability of the content prior to subscribing.

   4. Where the User has been granted access to digital content or has substantially benefited therefrom, a refund may not be available in accordance with applicable laws and regulations.

   5. The suspension of a User's account as a result of a violation of these Terms and Conditions shall not entitle the User to a refund, without prejudice to the User's statutory rights in the event that the suspension is found to be unjustified.

   6. Cancellation or refund requests shall be submitted through the contact channels specified in Article (17) below.

   7. The submission of a cancellation or refund request shall not constitute automatic approval thereof unless the statutory conditions for such approval are satisfied.

   8. The Platform shall bear no liability for any financial transfers made outside the approved payment channels.

9. CODE OF CONDUCT AND ACCEPTABLE USE:

   1. The User undertakes to:

      1. Comply with the relevant laws and regulations in force in the Kingdom of Saudi Arabia.

      2. Refrain from harassing or offending the Platform, instructors, or other users.

      3. Refrain from impersonating any person or entity.

      4. Refrain from using the Platform for any unlawful purposes.

      5. Refrain from attempting to breach, disrupt, or damage the Platform or its technical systems.

      6. Refrain from infringing the Platform's intellectual property rights.

      7. Refrain from sharing their account or enabling any person to use it in violation of these Terms and Conditions.

      8. Refrain from using any automated programs, tools, or technical means to extract data, copy content, or gather information from the Platform.

10. INTELLECTUAL PROPERTY RIGHTS:

    1. All intellectual property rights pertaining to the Platform and its content are owned by or lawfully licensed to the Platform.

    2. Use of the Platform shall not result in the transfer of any intellectual property rights to the User.

    3. The Platform grants the User a limited, non-exclusive, non-transferable license to access and use the educational content for personal educational purposes only, for the duration of the subscription.

    4. It is strictly prohibited to copy, photograph, record, publish, redistribute, sell, or exploit any part of the content without the prior written consent of the Platform.

    5. The Platform reserves the right to take all necessary legal measures to protect its intellectual property rights.

11. PERSONAL DATA PROTECTION AND PRIVACY POLICY:

    1. The Privacy Policy set forth on the Platform constitutes an integral part of these Terms and Conditions.

    2. The Platform is committed to protecting and processing the User's personal data in accordance with the provisions of the Personal Data Protection Law and its Implementing Regulations, and in accordance with the Platform's Privacy Policy.

    3. The Platform shall not disclose the User's personal data except in the circumstances specified in the Privacy Policy.

    4. The Platform undertakes to verify the identity and statutory capacity of the legal guardian prior to activating the student's account. The student's personal data shall not be processed except upon the legal guardian's express acknowledgment of consent to processing in accordance with the Privacy Policy. The legal guardian shall be entitled to exercise all rights of the data subject on the student's behalf, including the right to withdraw consent at any time.

    5. To review the Privacy Policy, the User may access the dedicated link on the Platform.

12. ACADEMIC INTEGRITY:

    1. The User is strictly prohibited from:

       1. Cheating or circumventing academic assessments by any means.

       2. Identity fraud or impersonation.

       3. Sharing assessments, answers, or educational content with any third party.

       4. Using any unlawful means to obtain academic advantages.

    2. The Platform reserves the right to take such measures as it deems appropriate, including suspending or terminating the User's account or pursuing a claim for compensation.

13. SERVICE AVAILABILITY:

    1. The Platform shall make reasonable efforts to ensure the continuity of the services provided.

    2. Some services may be temporarily interrupted due to maintenance, updates, or technical or operational circumstances.

    3. The Platform does not warrant uninterrupted or error-free availability of its services.

    4. The Platform shall bear no liability for any delay, interruption, or failure to provide services resulting from causes beyond its control, including general technical failures, interruption of telecommunications or hosting services, cyberattacks, governmental decisions, or any similar circumstances.

14. LIMITATION OF LIABILITY:

    1. Educational services are provided "as is" and on an "as available" basis.

    2. The Platform does not warrant the achievement of any specific educational, academic, or professional outcomes.

    3. The Platform and its instructors shall exercise reasonable professional care in preparing and delivering educational content.

    4. The Platform shall bear no liability for any indirect, consequential, or incidental damage to the extent permitted by applicable laws and regulations.

    5. The Platform's aggregate liability to the User shall not exceed the value of the subscription paid for the service in dispute, except in cases arising from gross negligence, willful misconduct, or matters that cannot be excluded by agreement under applicable laws and regulations.

15. DISCLAIMER:

    1. The Platform provides its services and educational content for educational purposes only and does not constitute a substitute for formal education or parental, academic, or educational supervision by the legal guardian or educational institution.

    2. The Platform shall bear no liability for any decisions, actions, or outcomes arising from the User's or legal guardian's reliance on the educational content or services provided through the Platform.

    3. The legal guardian bears responsibility for monitoring the student's use of the Platform and the utilization of its services.

16. ACCOUNT SUSPENSION AND TERMINATION OF SERVICE:

    1. The Platform may suspend or terminate an account or restrict access to services in the following circumstances:

       1. Violation of these Terms and Conditions.

       2. Submission of inaccurate or false information.

       3. Misuse of the Platform.

       4. Infringement of intellectual property rights.

       5. Engaging in any conduct that causes harm to the Platform or its users.

17. COMPLAINTS AND CONTACT DETAILS:

    1. Email Address: (.................).

    2. Contact Number: (.................).

    3. Postal Address: (.................).

    4. The Platform undertakes to review and respond to complaints within a reasonable period commensurate with the nature of each complaint.

18. GENERAL PROVISIONS:

    1. Should any provision of these Terms and Conditions be found unlawful or unenforceable, such findings shall not affect the validity or enforceability of the remaining provisions, which shall continue in full force and effect. The invalid or unenforceable provision shall be deemed replaced by a provision that best achieves the intended purpose to the extent permitted by the relevant laws and regulations in force in the Kingdom of Saudi Arabia.

    2. The Platform may amend these Terms and Conditions from time to time. The updated version shall be published on the Platform along with the date of the last amendment. The User's continued use of the Platform following the publication of any amendments shall constitute their acceptance of the updated Terms and Conditions.

    3. These Terms and Conditions have been drafted in the Arabic language. The Arabic version shall be the authoritative version for purposes of interpretation and application, and any translation into another language shall be for convenience purposes only.

19. GOVERNING LAW AND JURISDICTION:

    1. These Terms and Conditions shall be governed by, construed, and enforced in accordance with the laws and regulations in force in the Kingdom of Saudi Arabia.

    2. The courts of the city of Riyadh shall have exclusive jurisdiction over any dispute arising out of or in connection with these Terms and Conditions.

Privacy Policy

This Privacy Policy ("Policy") constitutes a legally binding agreement between you and Anan Al-Ufuq Administrative Office Establishment ("the Establishment," "we," or "us"). We are committed to safeguarding your privacy and ensuring the protection thereof upon your access to our website ("the Website"), in compliance with the provisions of the Personal Data Protection Law and its Implementing Regulations ("the Law and its Regulations"), as enacted and in force in the Kingdom of Saudi Arabia, and in accordance with this Privacy Policy, which sets forth the categories of personal data that we may collect or that you may provide, as well as the mechanisms governing the collection, use, processing, retention, protection, disclosure, and destruction of such personal data.

ESTABLISHMENT INFORMATION AND CONTACT DETAILS:

• Name of Entity: Anan Al-Ufuq Administrative Office Establishment.

• Unified National Number: (7039305144).

• Official Address: ......, ......District.

• Telephone Number: (......).

1. PERSONAL DATA WE MAY COLLECT:

   1. We collect your personal data made available through the Website in accordance with the following:

      1. With Respect to the Legal Guardian:

         1. Full name, contact number, email address, and login credentials (such as username and password).

         2. Address, including postal code, preferences, and interests.

         3. Information relating to cookies in accordance with Clause (4) of this Policy.

      2. With Respect to the Child:

         1. Full name and age.

         2. Gender.

         3. City of residence.

2. USE OF COLLECTED PERSONAL DATA:

   1. We collect personal data for the following purposes:

      1. With Respect to the Legal Guardian:

         1. To create and manage your account, deliver educational services, and operate and enhance our business operations.

         2. To notify you of any amendments or modifications made to the Service or to this Policy.

         3. To periodically transmit promotional communications to your email address regarding our new services.

      2. With Respect to the Child:

         1. For statistical, developmental, and improvement purposes in the best interest of the child, limited to the minimum data necessary and predicated upon the explicit consent of the legal guardian.

         2. We do not share your personal data with any third party for its own marketing purposes, nor do we transmit to you any promotional materials pertaining to external parties, except upon obtaining your express prior consent.

3. SECURITY AND PROTECTION OF PERSONAL DATA:

   1. We are committed to implementing all necessary organizational, administrative, and technical measures and procedures to ensure the preservation of your personal data, including during the transfer thereof.

   2. We process your personal data on a lawful and legitimate basis in accordance with the Law and its Regulations, whereby the legal basis shall be determined in accordance with the purpose of performing our services or fulfilling a statutory obligation. We shall not seek your express consent except in circumstances mandated by the Law and its Regulations, including direct marketing activities and the use of non-essential cookies. With respect to children's data, the processing of personal data shall be conducted based on the legal guardian's consent and in a manner that serves the best interest of the child, with appropriate safeguards in place.

   3. We implement adequate administrative and technical safeguards to protect your personal data against unauthorized access thereto.

4. COOKIES:

   1. Cookies are fragments of data stored on your device upon use of the Website. Cookies are utilized to enhance your familiarity with the Website, better understand your needs, and improve your use of the educational services. You may, however, configure your browser to decline all cookies or to alert you upon the transmission of cookies. Information derived from cookies shall be used solely to the extent necessary for the purposes referred to herein and shall thereafter be deleted.

   2. Subject to Clause (4.1) above, we do not collect or process non-essential cookies used for marketing purposes except upon obtaining your express prior consent through the consent management tool, and you may modify your preferences at any time.

5. PERSONAL DATA OF CHILDREN:

   1. Personal data pertaining to children shall be collected and processed based on the legal guardian's consent, with appropriate measures in place to verify the validity of legal guardianship. The legal guardian shall exercise the rights relating to the child's personal data on the child's behalf and in a manner that serves the child's best interest. The child's personal data shall not be used for direct marketing purposes nor shared with external parties for marketing purposes.

6. LINKS TO THIRD-PARTY WEBSITES:

   1. You may encounter links to other websites of interest while browsing the Website. Please be advised that we exercise no control over any external websites, and in the event that you click on any such link and navigate away from our Website, we shall bear no responsibility for the protection of the privacy of any information you provide upon visiting such websites, as they are not governed by the provisions of this Policy. You are advised to review the privacy policy of the relevant website and to exercise due caution when submitting any personal information thereon.

7. STORAGE LOCATION OF PERSONAL DATA:

   1. Personal data is stored on secure systems designed to safeguard data against cyber threats, hosted on "Amazon Web Services."

   2. In the event that cloud storage services are utilized, we ensure that the service provider complies with applicable data security and personal data protection standards.

   3. Your personal data may be processed or stored by service providers located outside the Kingdom of Saudi Arabia. Personal data shall not be transferred outside the Kingdom except in circumstances permitted by the Law, and for one of the purposes authorized under the Regulation on the Transfer of Personal Data Outside the Geographic Boundaries of the Kingdom, in a manner that ensures a level of data protection no less than that prescribed under the Law.

   4. Prior to the transfer of personal data outside the Kingdom, we are committed to conducting a personal data transfer risk assessment in circumstances that so require, implementing appropriate safeguards and measures to protect personal data, and obtaining any approvals required by the Saudi Data and Artificial Intelligence Authority ("SDAIA") where mandated by the Law.

8. RETENTION OF PERSONAL DATA FOLLOWING EXPIRY OF THE PURPOSE OF COLLECTION:

   1. We retain your personal data even after the expiry of the purpose of its collection solely in the following circumstances:

      1. Personal data is retained only for the period necessary for the purpose for which it was collected, and upon the expiry of such necessity, it shall be securely destroyed.

      2. Where a statutory justification requires the retention of personal data for a specified period, such data shall be destroyed upon the expiry of that period or upon the expiry of the purpose for which it was collected, whichever is later.

9. MECHANISM FOR THE DESTRUCTION OF PERSONAL DATA:

   1. Your personal data shall be securely destroyed upon the expiry of the purpose for which it was collected, unless a statutory justification exists requiring its retention for a specified period.

10. DISCLOSURE OF PERSONAL DATA:

    1. Your personal data may be made available to authorized governmental personnel in exceptional circumstances where necessary. Notwithstanding the foregoing, we shall not make such data available to the public or to any third party without your prior consent. Accordingly, the disclosure of your personal data shall be made only in the following circumstances:

       1. Where you have consented to disclosure in accordance with the provisions of the Law.

       2. Where the personal data has been collected from a publicly available source.

       3. Where the entity requesting disclosure is a public authority, and such disclosure is for purposes of public interest, security purposes, enforcement of another law, or fulfillment of judicial requirements.

       4. Where disclosure is necessary for the protection of public health, public safety, the life of a specific individual or individuals, or the protection of their health.

       5. Where the disclosure shall be limited to the subsequent processing of personal data in a manner that does not result in the identification of the data subject or any other specific individual.

11. RIGHTS PERTAINING TO PERSONAL DATA:

    1. In your capacity as the owner and proprietor of your personal data, you are entitled to the following rights:

       1. The Right to Be Informed: You have the right to be informed of the statutory basis for the collection of your personal data and the purpose thereof prior to such collection.

       2. The Right of Access: You have the right to access the personal data stored with us.

       3. The Right to Obtain a Copy: You have the right to obtain a copy of your personal data that has been collected and processed.

       4. The Right to Rectification: You have the right to amend or update your personal data to ensure its accuracy and completeness.

       5. The Right to Destruction: You have the right to request the deletion or destruction of your personal data where there is no longer a necessity for the processing thereof.

       6. The Right to Withdraw Consent: You have the right to withdraw your consent at any time, without affecting the lawfulness of the processing carried out prior to such withdrawal. It is noted that withdrawal of consent may result in the inability to continue providing certain services.

12. MANAGEMENT OF YOUR PERSONAL DATA:

    1. You may decline to provide your personal data, or restrict the use of any previously collected data, through the following means:

       1. Whenever you are required to complete a form on our website, you may select the checkbox indicating that you do not wish your information to be used for direct marketing purposes.

       2. If you have previously consented to the use of your personal data for direct marketing purposes and wish to opt out of any future marketing communications, you may submit an email in accordance with the contact details set forth in Clause (15) of this Policy.

13. SECURITY INCIDENTS AND PERSONAL DATA BREACH RESPONSE:

    1. We are committed to notifying SDAIA of any personal data breach incident within a period not exceeding (72) hours from the time we become aware thereof, where such breach is likely to cause harm to the data or to the data subject, or to conflict with the data subject's rights and interests.

    2. We are committed to notifying you immediately without undue delay upon the occurrence of a breach that may cause harm to your personal data.

    3. We retain copies of all reports submitted to SDAIA, along with documentation of corrective measures taken and supporting records.

14. GENERAL PROVISIONS:

    1. We reserve the right to update this Policy from time to time by amending this page. We recommend that you periodically review this page or access it via the following link: (………).

    2. We shall not publish, sell, distribute, or lease your personal data to any third party unless your express consent has been obtained.

    3. Personal data shall be managed by restricting the processing thereof to the specific purposes set forth in the Privacy Notice for which the data subject has provided consent, retaining such data for as long as necessary to fulfill the specified purposes or as required by the laws and regulations in force in the Kingdom, and destroying it in a secure manner that prevents leakage, loss, misuse, or unauthorized access.

15. COMPLAINTS AND CONTACT DETAILS:

    1. Should you wish to obtain a copy of your personal data, or if you believe that the information we have collected from you is inaccurate or incomplete, or if you have any concerns or believe that we have failed to comply with the Law, you may submit a complaint by sending an email as set forth in Clause (15.1.1.) below.

       1. Email Address: (……….).

    2. If you are not satisfied with the outcome of the complaint handling process, or if you have not received a response within thirty (30) calendar days from the date of receipt of your complaint, you may escalate your complaint to SDAIA through the National Data Governance Platform by clicking here.